399bey Terms and Conditions
Please read these terms and conditions carefully before using the 399bey platform. By creating an account, you agree to these terms.
Introduction
These Terms and Conditions ("Terms") govern the use of the 399bey platform and all its services. By accessing or using 399bey through its website, mobile version, or any other channel, you automatically agree to abide by these Terms. If you disagree with any part of these Terms, please refrain from using our platform.
399bey operates a safe and reliable online entertainment platform for users in Bangladesh. We are committed to providing our users with the highest quality experience.
Definitions and Interpretations
"Platform"
All websites, mobile applications, and digital services of 399bey are collectively referred to as the "Platform". This includes casino games, cricket betting, slots, live dealer games, and other services.
"User" or "Member"
Any person who has created a registered account on the 399bey platform or is using the platform's services will be referred to as a "User" or "Member".
"Account"
A separate profile created for each member through which the user can access services, make deposits and withdrawals, and track their betting history.
"Bonuses and Promotions"
Special offers, cashback, or free bets provided by 399bey from time to time, applicable subject to specific terms and conditions. All bonus offers are governed under these Terms.
Account Registration and Eligibility
Registration Requirements
To open an account on the 399bey platform, the user must meet the following eligibility criteria:
- The user must be at least 21 years of age.
- All information provided at the time of registration must be accurate, complete, and up to date.
- Each individual may open only one account. Operating multiple accounts is strictly prohibited.
- The user must read and agree to these Terms and Conditions, the Privacy Policy, and the Responsible Gaming Policy.
- Compliance with any applicable local laws is the user's own responsibility.
Identity Verification (KYC)
399bey reserves the right to verify a user's identity at any time. Identity documents (NID, passport) and proof of address may be required before withdrawals or for large transactions. Withdrawals may be held pending until verification is completed on time.
Deposit and Withdrawal Policy
Deposits
Funds can currently be deposited on the 399bey platform using the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
- Minimum deposit amount: ৳200 (for all methods).
- Deposited funds will be credited to the account only after successful processing.
- It is the user's responsibility to provide the correct amount and details when making a deposit.
- 399bey will not be held responsible for any transaction failure caused by incorrect information.
Withdrawals
The following terms apply for withdrawing funds:
- Minimum withdrawal amount: ৳500.
- Standard withdrawal time: 30 minutes to 3 hours.
- Withdrawals can only be made from verified accounts.
- Withdrawal requests may be delayed if verification is required.
- Specific wagering requirements must be met before bonus funds can be withdrawn.
Bonus and Promotion Terms
Welcome Bonus
New members will receive a 100% welcome bonus on their first deposit, up to ৳20,000. For example: depositing ৳1,000 will earn a ৳1,000 bonus, bringing the total balance to ৳2,000.
The following terms apply to this bonus:
- A minimum deposit of ৳200 is required to receive the bonus.
- The wagering requirement for the bonus is 25 times (25x).
- Bonus funds cannot be withdrawn until the wagering requirement is met.
- Each user will receive the welcome bonus only once.
- Wagering must be completed within a specified period after the bonus is issued.
VIP Cashback Program
399bey's VIP program has 5 tiers, each with a different weekly cashback rate:
- Bronze: Up to 0.2% weekly cashback.
- Silver: Up to 0.5% weekly cashback.
- Gold: Up to 0.7% weekly cashback.
- Platinum: Up to 1.0% weekly cashback.
- Diamond: Up to 1.2% weekly cashback.
VIP tier assignment changes based on the user's activity. 399bey reserves the right to modify the VIP program terms at any time.
All bonus and promotion offers are time-limited, and 399bey reserves the right to withdraw or modify any promotion at any time without prior notice.
User Responsibilities and Prohibited Activities
User Responsibilities
- Keep account login details confidential and do not share them with third parties.
- Notify 399bey immediately of any unauthorized access to your account.
- Keep personal information up to date and ensure its accuracy.
- Set your own betting limits and play responsibly.
- Compliance with applicable local laws is the user's own responsibility.
Prohibited Activities
- Selling, transferring, or sharing your account with others.
- Cheating or committing fraud with the bonus system.
- Using automated bots or software to place bets.
- Using the platform for money laundering or illegal financial activities.
- Attempting to disrupt the platform's security systems.
Privacy and Data Protection
Collection and Use of Personal Information
399bey collects and uses users' personal information solely for the purpose of providing services. Our SSL encryption technology keeps all your data and transactions secure. Full details on how data is used can be found on our Privacy Policy page.
We do not sell users' personal information to third parties. However, information may be shared to fulfill legal obligations or in response to lawful requests from investigative authorities.
Responsible Gaming Policy
Responsible Gaming Commitment
399bey places the highest priority on responsible gaming. We believe that gambling is only a form of entertainment and that users should always play within their means. The 399bey platform is strictly for those aged 21 and above.
- Users can set their own daily, weekly, or monthly deposit limits.
- The option to temporarily suspend your own account is available if needed.
- If you need help, contact our 24/7 Bangla live chat support.
- Seeking professional support to address gambling problems is advised.
For more details, read our Responsible Gaming Guidelines.
Service Changes, Suspension and Termination
Right to Modify Services
399bey reserves the right to add, modify, or remove any part of the platform, services, or games at any time without prior notice. Services may be temporarily unavailable during technical maintenance.
Right to Close Accounts
In cases of terms violations, fraud, or suspicious activity, 399bey reserves the right to immediately suspend or permanently close any account. Users may also request to close their account at any time.
Limitation of Liability and Severability
Limitation of Liability
399bey will not be held liable for the following:
- Any loss caused by technical errors, internet disconnection, or third-party software issues.
- Loss resulting from unauthorized access to a user's account where the user themselves shared their login details with another person.
- Indirect, incidental, or consequential loss arising from the use of the platform.
- Delays or failures in third-party payment processing.
Terms Updates and Contact
Terms Updates
399bey reserves the right to modify these Terms and Conditions at any time. Continued use of the platform after any changes will be considered acceptance of the updated Terms. It is therefore advised to visit this page regularly.
Contact
If you have any questions or concerns about these Terms, please contact us:
- 24/7 Bangla live chat support.
- Email: [email protected]
For more general questions, visit our FAQ page.
For adults aged 21 and above only. Play responsibly. Read the guidelines